"I’ve been dealing with them since the 80’s. I just like the people that work there and I’ve always liked them. They were just easy to talk to and they helped me make decisions on which would be better for my needs; they’re always very good at explaining which carpet to get, which colour to choose and which ones would suit the house. The people in the store now are just lovely; they’re always smiling and cheerful and easy to get along with, they value your business and treat you like a person, rather than just another customer. The products have been consistent throughout the years; they’ve always offered really good quality products that last for years and years, and the prices are always very reasonable."